One of the main reasons people choose mediation over court proceedings is because they desire harmonious relations with the other party and choose such a medium to provide a safe, stable, and productive environment with a neutral professional facilitating healthy communication.  This process can result in a more agreeable solution than resolutions imposed by a judge or jury.  It is well know to be  faster,  more cost efficient, and more creative. and less complicated. Most of all  it is important to realize that a win-win does not necessarily mean an equal win. One party may gain more than the other. But as long as both parties gain more by mediating or negotiating, then a win-win outcome is usually achieved. In order to create a true win-win outcome though, both sides’ problems must be solved. That is why the mediator needs to first learn what both sides want.